Pick a Winner for our Halloween Costume Contest?

-

Halloween came and went. While the cat was away the mice played as, apparently, there was a contest to see who could come up with the most creative "recycled costume" while I was out running errands.  It was hard to choose the winner as everyone was so creative!

In the meantime, I continue to work on improving our new website.  I managed to make some minor improvements, but each of these areas still need work:

  1. Better Search.  The Search Box that came with the website was pretty funky.  If you were looking for something called Blues and you typed in Blue, it would not come up.  It was super specific.

    We have created a much better Search function.  It looks "simple" up there at the top of the page, but once you start searching you will quickly be in awe of its power!  (or at least appreciate it a little more).  You will be able to better narrow your search by thing such as color and use, as well as price.
  2. Shipping of Nail Polish by Fedex Only.  We had a problem with people buying nail polish and then choosing US Mail as a shipping option.  Unfortunately, while we are aware that plenty of resellers of nail polish use USPS for shipping, this is not permitted by the post office and so we will not do it.

    The minor improvement we made was to add a clarification on any product page that contains nail polish.  Yet to be done is setting up the shipping program to not even allow USPS mail as an option.
  3. Knowledge Base and Chat Box.  We added a pop-out Knowledge Base and Chat Box to our site.  Live Chat is only available on days/times when we are caught up with our work, but at least it will be an option sometimes.  The Knowledge Base is something we have been building for a while and should help answer some of the more common questions we get.
 Well, as with everything in a small company, things take time.  We continue to be every appreciative of your feedback and wish you all a great holiday season!  In the meantime, care to pick a winner?
L to R: Kieu (liquids lady), Sam (shipping clerk), Van (containers lady), Hanna (floor manager) and Vi (accounting).

Comments

Post a Comment

Popular posts from this blog

Hey Dr. Oz, how about Fruit and Flower Pigments in Cosmetics?

-
This past week, Oprah's Dr. Oz tried to increase his ratings by bashing Mineral Makeup as one of the most dangerous forms of color cosmetics. His basic concern was the inhalation hazard. Umm. OK. I'm going to set that one to the side for now and ask, "Hey, Dr. Oz, how about taking a look at the newest trend on QVC, which is color cosmetics made with fruit and vegetable pigments?" Can we say "not-FDA approved and at risk for bacterial growth"? Loose powder mineral makeup is approved by the US Food and Drug Administration (FDA) but the use of fruits and vegetables to pigment cosmetics sure ain't. The FDA strictly regulates color additives and their approved uses in cosmetics. Per the FDA, the definition of a color additive is a follows (source: Sec 201 ) (t)(1) The term "color additive" means a material which— (A) is a dye, pigment, or other substance made by a process of synthesis or similar artifice, or extracted, isolated, or otherwise
Read more

Patent Pending on Natural Pigments

-
Recently I was contacted regarding the company 100% Pure and its patent pending for use of fruit, vegetable, flower and seed pigments for use in cosmetics. The concern was that if 100% Pure succeeds in their patent then it will negatively affect all natural cosmetic companies. The author requested that we call the examining attorney Tania Ashby at 571-270-1348 and that we write a formal complaint to the commissioner for patents The Commissioner for Patents PO Box 1450 Alexandria, VA 22313-1450 OK, I have passed the word along, now here is what I have thought about this over the years. 1) The folks at 100% Pure are based here in the Bay Area and I have talked with them as well as sold product to them. In particular, the female founder has taken a mineral makeup class from me when I taught years ago at thenovastudio .com. This in itself doesn't mean anything but I wanted to let you know that the people behind 100% Pure are just people. In some ways they are small, independe
Read more

Increase Lip Gloss wear-resistance with new Citrine Clear Wax

-
Image
We are often asked how to make the Tkb Gloss Base (formerly known as Versagel) more resistant to being wiped off the lips.  The best ingredient to accoplish this is a wax and we are happy to recommend our new:  Citrine Clear Wax! Here is how we found that works best:  To 1 gram of TKB Gloss Base, you will want to add from 10%-20% (by weight) of the wax. The more you add, the stronger the fix on the lips. Add too much, and it may have somewhat of a heavy feel, so please experiment.  Instructions: To fill one Silver Rectangular Gloss Container:  Take 20 grams of TKB Gloss Base and add 4 grams of Citrine Clear Wax Heat in the microwave for approximately 2 minute. Stir and allow to cool. Test to see if you like the results.  If you feel that it needs more "staying power", add an additional 4 grams of Citrine Clear Wax.  Once you have decided what you like, we suggest you remelt it, and add your colors before dispensing into the contai
Read more